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Log your support case

Information how to get in touch with our support as an existing support agreement customer.


1. Log your support request via Symetri Customer Portal

2. For phone or email support, please visit our local pages: UK, Norway, Sweden, Denmark, Finland.


Do you have a support agreement, but no log-in to the portal?


Establish connection with Symetri HelpDesk. 



If your company doesn't have a support agreement with Symetri yet, please see more information here


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Are you unhappy for the service you received?  

Escalate a support case.




Andreas Näsman, Sales Manager Sweden
Andreas Näsman Sales Manager Sweden Phone+46 31 703 40 05
Jesper Stærmose, Sales Manager MFG
Jesper Stærmose Sales Manager MFG Phone+45 22 41 60 01
Mads Storgaard,
Mads Storgaard Phone+45 24 60 82 44
Markku Koistinen,
Markku Koistinen Phone+358 400 461 153
Morten Øverby,
Morten Øverby Phone+47 48 22 88 33
Neil Adcock,
Neil Adcock Phone+44 7980 735 215
Per Carlsson, Director AEC Business Unit
Per Carlsson Director AEC Business Unit Phone+46 70 295 33 10
Per Ole Otterness,
Per Ole Otterness Phone+47 41 55 64 54
Henrik Munk Madsen, Business Area Manager AEC
Henrik Munk Madsen Business Area Manager AEC Phone+45 40 52 20 52