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Log your support case

Information how to get in touch with our support as an existing support agreement customer.

Call us    Denmark  |  Finland  |  Norway  |  Sweden  |  UK

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At Symetri we are continually working to improve our service to you, our customers. Between 17th and 19th January we are having a company meeting to help us achieve our goals and provide a better service to you. During this time, there may be a short delay in our responses to support cases, we will respond but it may take longer than during normal operating hours.


1. Log your support request via Symetri Customer Portal

2. For phone or email support, please visit our local pages: UK, Norway, Sweden, Denmark, Finland.


Do you have a support agreement, but no log-in to the portal?


Establish connection with Symetri HelpDesk.

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If your company doesn't have a support agreement with Symetri yet, please see more information here


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Are you unhappy for the service you received?  

Escalate a support case.




Craig Snell,
Craig Snell Phone+44 7980 735218
Cecilia Hermansson,
Cecilia Hermansson Phone+46 21 17 25 55